TAMPA, Fla. and SEATTLE, Wash. – November 7, 2011 – ConnectWise, developer of the leading business management solution designed exclusively for IT service providers, VARs, and MSPs, and Symform, a company that is revolutionizing the cloud storage marketplace by offering the world’s safest, fastest, and most cost-effective solution, announced they have completed integration of Symform’s cloud storage solution with ConnectWise. This partnership brings an unlimited cloud storage option to the ConnectWise platform.
Symform’s advanced technology provides fast, reliable and secure cloud storage in the industry for a low flat fee that offers great margins for partners. With the Symform Integration Connector for ConnectWise, partners can set up Symform services as a suite of product types within ConnectWise and establish pricing for those products.
The integration includes server licenses for backing up Windows Servers to the Symform Storage Cloud; user licenses for backing up end-user data on desktops/laptops to the Symform Storage Cloud; Symform’s Business Continuity Bundle for Windows Server, SBS, and Workstation, including a StorageCraft license for image-based local backups; and cloud storage capacity used on behalf of the customer.
Invoicing for new, as well as existing agreements, will be streamlined, and customer information will be automatically synchronized. Service tickets can be automatically created in ConnectWise based on alerts generated within Symform, so technicians can follow their normal service ticket handling process to address Symform-related issues.
“ConnectWise partners who are serving customers with large volumes of data to protect will find that Symform makes it affordable to store many, many terabytes in the cloud, and this integration makes it easier to deploy and manage,” said Praerit Garg, president and co-founder of Symform. “Symform is the only company delivering the benefits of cloud storage (backup, anywhere access, files sharing) for a low flat fee – a stark contrast to other providers who charge per gigabyte on top of hidden fees for bandwidth, seeding and recovering data.”
“Cloud-based storage and disaster recovery are critical services that ConnectWise partners are providing today, so we are pleased to add Symform to our expanding roster of integration partners,” said Jeannine Edwards, Director, ConnectWise Community. “The flexible integration of on-demand resources with ConnectWise enables partners to lower upfront costs, provision services with ease, and realize long term recurring revenue streams.”
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 58,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.